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HowTo - Resolve 3D sensor errors
The sensor in 3D AIR (Model 2012, former 3D TERMINAL) is not working stably and sensor runtime issues are reported regularly Solution If firmware is not able to load sensor at startup or report sensor run-time issues (error codes 42/412/414), it may ...
FAQ - RFID custom card configuration
The TBS terminals by default try to read the TBS ID from Mifare Classic and Desfire card. To read cards with custom data, the RFID customization service was offered where the card read parameters were forwarded to TBS team to create custom format ...
FAQ - Device error code description
Question How to interpret the error codes reported on device and resolve them? Answer The following table provides brief description of device error codes. Error code Description Resolution 0 No error. 1 General error. 42 Sensor image caching (sensor ...
HowTo - Install and configure Wiegand Interface
This article describes the procedure how to install and configure Wiegand interface on TBS devices. Installation All TBS devices offer Wiegand output directly on board (ports 'Wiegand Out1 / Out2'). Typically, connection of the output ports on TBS ...
HowTo - Handle 'Database operation error' issues
The Database operation error issue is one of the most common problems detected after a WebEdition installation. It is a general error which is basically saying that connection to the database server (default, SQL Server) could not be established. ...