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FAQ - Guidelines for Configuring BME with a Public IP
This article provides recommendations on configuring BME with a public IP address or Fully Qualified Domain Name (FQDN). There are different approaches to making BME accessible beyond the internal network. Below are some of these options along with ...FAQ - Guidelines for activating Clients in Miniserver BME
This article provides the guidelines to activating Clients in BioManager ENTERPRISE (BME) running in MiniServer. In BME, Clients are validated using an activation code, which involves dedicated WebSockets (WS) channel within BME. Once activated, ...FAQ - Key Considerations and Best Practices for BME upgrade
This article lists the key considerations and best practices when upgrading an existing WebEdition (WE) installation to BME. Upgrading the server software itself is a straight forward procedure that is taken care by the installer. But connecting the ...HowTo - Handle 'Invalid License key' error in BioManager
BioManager reports error “Invalid License Key” after applying the license key. Solution In few installations, we observed that this error is caused by local Windows IIS server rejecting the 'PUT' REST call which is invoked when the license is applied ...FAQ - Procedure to connect FW2 and EC10/BCS10 to BioManager ENTERPRISE R20
This article explains the step-by-step procedure to connect old FW2 and ECS10/BCS10 to BioManager ENTERPRISE (BME) R20. TBS strongly recommends the upgrade to FW3 and EC20/BCS20 wherever possible. The below steps are meant to be used only in case ...
Popular Articles
HowTo - Resolve 3D sensor errors
The sensor in 3D AIR (Model 2012, former 3D TERMINAL) is not working stably and sensor runtime issues are reported regularly Solution If firmware is not able to load sensor at startup or report sensor run-time issues (error codes 42/412/414), it may ...FAQ - RFID custom card configuration
The TBS terminals by default try to read the TBS ID from Mifare Classic and Desfire card. To read cards with custom data, the RFID customization service was offered where the card read parameters were forwarded to TBS team to create custom format ...FAQ - Device error code description
Question How to interpret the error codes reported on device and resolve them? Answer The following table provides brief description of device error codes. Error code Description Resolution 0 No error. 1 General error. 42 Sensor image caching (sensor ...HowTo - Install and configure Wiegand Interface
This article describes the procedure how to install and configure Wiegand interface on TBS devices. Installation All TBS devices offer Wiegand output directly on board (ports 'Wiegand Out1 / Out2'). Typically, connection of the output ports on TBS ...HowTo - Handle 'Database operation error' issues
The Database operation error issue is one of the most common problems detected after a WebEdition installation. It is a general error which is basically saying that connection to the database server (default, SQL Server) could not be established. ...