HowTo - Handle 'SOAP-ERROR: Parsing WSDL' error in BioManager

HowTo - Handle 'SOAP-ERROR: Parsing WSDL' error in BioManager

BioManager reports error “SOAP-ERROR: Parsing WSDL”  which means connection to RemoteAdmin WSDL resource failed.

Solution

This error is most of the times caused by: 

  • missing ‘WCF Services - HTTP activation’ component (under Windows Features - .Net 4.5 )
    Solution is to install the missing component in Windows Features / Server Features

  • prerequisites or corrupted ASP.NET installation
    Can be solved by running ‘aspnet_regiis -iru’ command in command line with admin rights (as explained in our documentation, chapter 3.3 page 17)

  • in rare cases the antivirus is blocking completely the access to the wsdl resource (eg. Kaspersky Endpoint Security is known to do that)
    Solution is to configure the antivirus accordingly or to disable it. 

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