HowTo - Handle 'Processing...' error

HowTo - Handle 'Processing...' error

BioManager may report 'Processing...' error endlessly after installation/upgrade. This is a generic error indicating an internal component was not installed or configured properly.
No standard solution can be given, hence more information is required for further analysis.

(1) Enable logs on server side

      Edit {Web Edition folder}\Core\web.config file, line:
      <add key="logLevel" value="LOG_NONE" />

      must be replaced with:
      <add key="logLevel" value="LOG_FULL" />

      Log file will be created by default at following location: 'C:\TBS\BASvcHost.log'.

(2) Raise a ticket with error description and log file
  1. Go to TBS Help Center
  2. Raise new technical support ticket here
  3. Describe the error and attach the above log file
(3) Turn off logging, by reverting the above changes





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