WebEdition
HowTo - Prevent WebEdition database log file from expanding continuosly
Question How can I reduce the file size of TBS WebEdition database log, default name 'TBS_BAWSE.ldf'? NOTE: This logging is an inbuilt feature of MS SQL server itself and not created by TBS software. Its the responsibility of local DB server ...
HowTo - Handle 'Soap http error - Cannot connect to host'
BioManager may report " Soap http error - Cannot connect to host" after installation/upgrade. This is an error indicating that BioManager application cannot connect successfully to the Core web services. It can happen due to couple of reasons: either ...
HowTo - Re-enable web service authentication after it was disabled
Although web service authentication is enabled by default with WebEdition R10 or later, this can be disabled as shown in below article: https://help-center.tbs-biometrics.com/portal/kb/articles/howto-handle-access-denied-error-with-webedition-r10 ...
Notes - changing default port for hosting WebEdition
Changing the default port when hosting WebEdition is not a straight forward task and we don't usually recommend it. If it is really required, please take into account the following notes. There are several components of WebEdition with dependencies ...
HowTo - Handle '413. Request Entity Too Large' error in installations with SSL/HTTPS setup
This error may occur in certain installations with SSL / HTTPS setup, in cases when clients send significant amount of data to server, more than the default limit of 49'152 bytes in IIS. That is because the entire request entity body must be ...
FAQ - WebEdition migration to another server machine
Question How can I migrate the TBS WebEdition server software to another server machine? Answer This article describes how to migrate the TBS WebEdition (WE) server software to a different physical computer. The below steps should be followed in ...
FAQ - System requirements for TBS WebEdition
Question What are the system requirements for TBS WebEdition? Answer The answer cannot be given easily, because it strongly depends on many parameters: number of users number of devices transactions per timeframe user data mutation frequency etc. ...
HowTo - Handle 'Processing...' error
BioManager may report 'Processing...' error endlessly after installation/upgrade. This is a generic error indicating an internal component was not installed or configured properly. No standard solution can be given, hence more information is required ...
FAQ - WebEdition server installation troubleshooting
Question What are the most frequent problems when installing WebEdition server, and how can I solve them? Answer Installing all WebEdition server components is not a click-and-go experience. It requires several installation steps and skipping or ...
FAQ - Database migration to another MS SQL server
Question How can I migrate complete TBS WebEdition server database to another MS SQL server? Answer This article describes how to move TBS WebEdition server database to another MS SQL database server. This may be useful e.g. in case you are moving or ...
FAQ - Basic backup/restore of WE database in the same MS SQL Server
Question How can I simply backup and restore TBS WebEdition server database (in the same SQL Server installation)? Answer In order to prevent data loss, it is a good practice to regularly backup content of TBS WebEdition server database. This article ...
FAQ - Importing users from CSV file to WebEdition
Question How to import user data from a CSV file to WebEdition? Answer It is possible to import user data from a CSV file to WebEdition using DataMigrationTool (DMT). The tool is available here for download, its compatible with R10.x version. The ...
FAQ - WebEdition R10 compatibility with Win7 / WinServer2008
Question Can WebEdition R10 be installed on a Windows 7 / Windows Server 2008 ? Answer Although basic features of WebEdition R10 can run under Windows 7 / Windows Server 2008, we do not recommend to install it due to following limitations: ...
FAQ - BioManager roles
Question What roles exist in BioManager and what are the differences between them? Answer System related roles: SysAdmin - all administration permissions; SysUserManager - derived from SysAdmin with restriction: there are no permissions for ...
FAQ - Ways to access SQL Server in WebEdition
Question By default WebEdition accesses SQL server database using 'SQL Server authentication'. How can I change that to 'Windows authentication'? Answer TBS server software is preconfigured to use 'SQL Server authentication' method when connecting to ...
HowTo - Handle 'Database operation error' issues
The Database operation error issue is one of the most common problems detected after a WebEdition installation. It is a general error which is basically saying that connection to the database server (default, SQL Server) could not be established. ...
HowTo - Handle 'SOAP-ERROR: Parsing WSDL' error in BioManager
BioManager reports error “SOAP-ERROR: Parsing WSDL” which means connection to RemoteAdmin WSDL resource failed. Solution This error is most of the times caused by: missing ‘WCF Services - HTTP activation’ component (under Windows Features - .Net 4.5 ...
HowTo - Handle 'Access denied' error with WebEdition R10
To increase system security, from WebEdition version R10 web service authentication is enabled by default. This leads to problems with integrations that do not support security token on web service interface and results in 'Access denied' error. ...